Company Profile

nuvoDent Co.,Ltd. is a Thai company established in 2004 as a dental distributor in Bangkok and vicinity area, owned and managed by experienced Thai owners who are working in the dental business for more than 15 years. We always strive to provide and represent high quality dental products and technologies to all sorts of our customers and organizations, expanded to all over the country; whether they are dental technicians, dental students, dentists, hospitals, universities, dental laboratories, etc.


With approximately 30 people work at our head office in Samutprakran, Thailand, we’re able to supply reliable dental products and complete ranges of services continuously to make the work of every customer better and more efficient.

Company Philosophy

Purpose

To be one of the leaders in the dental industry by providing enhanced services, relationship and profitability.


Vision

To provide quality products and services that exceeds the expectations of our esteemed customers.


Mission

- To represent high quality dental products and exceptional customer services to Thai market by pursuing business through

innovation and advanced technology.

- To build long term relationships with our Thai Dental Universities and customers.


Core values

- To be advance in dental field.

- To enhance and elaborate new dental technology to Thai dental market.

- To treat our customers with respect and faith

- To grow through creativity, invention and innovation.

- To integrate honesty, integrity and business ethics into all aspects of our business functioning.


Objectives and Goals

- Regional expansion in the field of dental business and develop a strong base of key customers and penetrate into new territories.

- Increase team members, the assets and investments of the company to support the development of services.

- Build good reputation in dental business and become a key player in the industry.

- Prepare for AEC (Asean Economic Community) which planned to begin in the year 2015.

- Establish, maintain and pursue long term relationship with our product partners.

- Create and Develop product and marketing plan with our product partners.

Services

We are offering continuosly a complete range of services and added values to our customers


1. Customer services

- Always introduce new products and technologies to clients.

- Product knowledge and training

- Product trial for special request


2. After sales service and problem solving (reparations, expert consultation, …)

- Maintenance services for example; check up the equipments every 6 months.

- Repair and reserve loaner for clients.

- Technical use and maintenance equipment training.


3. Access to our media and publication

- Facebook

- Website

- Youtube

- Online Media : E‐Catalogue / E‐Documents

- Printing materials : Catalogue /Brochure / Leaflet

Team

Our teams are highly motivated, dedicated and qualified employees with different strong points and creativity who brings us to

where we are in the market today and where we aim to be in the future, we believe. It is always important for us to focus on our

existing employees’s motivation and improvement to their best ability and effort to provide the best service to our customers.

It is therefore essential to have new efficient members to strenghten the team with new idea and information and fully support

our company’strategy and goals. Among our team, there are sales representatives covering the whole territory and partners with

regular visit every week, twice a month and monthly basis. They keep the personal contact to our clients – our common touch to

the dental business.


- Bangkok & Vicinity - 6 sales representatives

- North - 1 sales representative

- Northeast - 1 sales representative

- Central & East - 1 sales representative

- South - 1 sales representative

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